Overview
Due to the nature of the products available for purchase being digital products rather than physical products, we cannot accept return requests. Shoppers are responsible for reading the clearly identified compatibility requirements of any of the advertised products prior to making any purchase. Refunds may be provided in exceptional circumstances.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@phex.shop